Privacy Policy
Last updated: 2 September 2026
NUREVYA respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through www.hellonurevyaonline.com, contact us, or otherwise interact with our services.
This policy also explains your privacy rights and how you can contact us regarding the personal information we hold about you.
Who we are
NUREVYA is an online beauty, wellness and lifestyle retailer operating through www.hellonurevyaonline.com. For the purposes of applicable data protection laws, NUREVYA is responsible for the personal information collected through this website and our services.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at nurevyaofficial@gmail.com.
Personal data we collect
Depending on how you interact with NUREVYA, we may collect the following categories of personal data:
• Identity information, such as your name.
• Contact information, such as your email address, telephone number, billing address and delivery address.
• Order and transaction information, including products purchased, order history, payment status and delivery details.
• Technical and usage information, such as IP address, browser type, device information, pages visited and how you interact with our website.
• Marketing and communication preferences, including whether you have chosen to receive promotional communications from us.
• Information you provide when you contact us, request support, submit a form or otherwise communicate with NUREVYA.
Payment card details are processed by our payment service providers and are not intended to be stored directly by NUREVYA.
How we use your personal data
• Process, manage and deliver your orders.
• Process payments and maintain transaction records.
• Communicate with you about your orders, deliveries, returns, refunds and customer support requests.
• Create and manage your customer account, where applicable.
• Prevent fraud, protect our website and maintain the security of our services.
• Comply with applicable legal, regulatory, tax and accounting obligations.
• Improve our website, products, services and customer experience.
• Send marketing communications where permitted by law and in accordance with your preferences.
• Measure website performance and support advertising and analytics activities where you have provided any consent required for cookies or similar tracking technologies.
We only process personal data where we have an appropriate lawful basis. Depending on the purpose, this may include performing a contract with you, complying with a legal obligation, pursuing our legitimate interests, or obtaining your consent where required.
Cookies and tracking technologies
We use cookies and similar technologies to operate our website, remember your preferences, understand how visitors interact with our services and, where permitted, support analytics and advertising activities.
Some cookies and technologies are strictly necessary for the website to function, including features related to security, shopping baskets and checkout. These may be used without consent where permitted by applicable law.
Non-essential technologies, including certain analytics and advertising technologies such as the Meta Pixel where enabled, are only used where the required consent has been obtained.
We use a consent management platform provided by Usercentrics to allow visitors to accept, reject or manage non-essential cookies and similar technologies. You can change or withdraw your choices at any time through the privacy settings available on our website.
For more detailed information about the technologies currently used on our website, their purposes and available choices, please refer to the cookie consent settings displayed on our website.
Sharing your personal data
We may share personal data with trusted third parties where reasonably necessary to operate our business, fulfil orders, provide our services or comply with legal obligations. These may include:
• Website and e-commerce service providers, including Wix.
• Payment service providers, including Stripe where applicable.
• Suppliers, fulfilment partners, delivery companies and logistics providers involved in processing and delivering your orders.
• Analytics, advertising and marketing service providers, including Meta where applicable and subject to any consent required for non-essential tracking technologies.
• Professional advisers, such as accountants, legal advisers and other consultants where necessary.
• Government authorities, regulators, courts or law-enforcement bodies where disclosure is required by law.
We aim to share only the personal data reasonably necessary for each provider to perform the relevant service and expect service providers handling personal data on our behalf to protect it appropriately.
International data transfers
Some of our service providers, technology partners, suppliers or other recipients of personal data may be located outside the United Kingdom or may process personal data in other countries.
Where a transfer of personal data outside the United Kingdom is subject to UK data protection transfer rules, we take steps to ensure that an appropriate legal mechanism is in place. Depending on the circumstances, this may include transfers to countries covered by UK adequacy regulations or the use of appropriate safeguards recognised under UK data protection law.
Where required, additional contractual, technical or organisational measures may also be used to help protect personal data when it is transferred internationally.
If you would like more information about the safeguards used for an international transfer involving your personal data, you may contact us at nurevyaofficial@gmail.com.
How long we keep your data
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to fulfil orders, provide customer support, maintain appropriate business records and comply with applicable legal, tax, accounting and regulatory obligations.
The retention period may vary depending on the type of information and the reason we process it. For example, order and transaction records may need to be retained for longer periods where required for legal, accounting, tax, fraud-prevention or dispute-resolution purposes.
Marketing information may be retained until you unsubscribe, withdraw your consent where consent applies, or we otherwise determine that the information is no longer required.
When personal data is no longer required, we take reasonable steps to delete, anonymise or otherwise securely dispose of it, subject to any applicable legal retention requirements.
Your data protection rights
Depending on the circumstances and applicable law, you may have the right to:
• Ask us for access to the personal data we hold about you.
• Ask us to correct personal data that is inaccurate or incomplete.
• Ask us to delete your personal data in certain circumstances.
• Ask us to restrict how we use your personal data in certain circumstances.
• Object to certain types of processing, including direct marketing.
• Request the transfer of certain personal data to you or another organisation where the right to data portability applies.
• Withdraw your consent at any time where we rely on consent to process your personal data. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
These rights are not absolute and may be subject to legal conditions or exemptions.
To exercise any of these rights, please contact us at nurevyaofficial@gmail.com. We may need to request information to confirm your identity before responding to your request.
You also have the right to raise a concern or make a complaint to the UK Information Commissioner’s Office (ICO) if you believe your personal data has been handled improperly.
Marketing communications
We may send you marketing communications about NUREVYA products, offers and updates where permitted by applicable law.
Where consent is required, we will only send electronic marketing communications after you have actively chosen to receive them. In certain circumstances, we may also rely on the “soft opt-in” rules for marketing similar products or services to existing customers where the legal requirements are met.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in our messages or by contacting us at nurevyaofficial@gmail.com.
Choosing not to receive marketing communications will not affect service messages that are necessary to manage your orders, payments, deliveries, returns, refunds or account.
Data security
We take reasonable and appropriate technical and organisational measures to help protect personal data against unauthorised access, unlawful processing, accidental loss, destruction, alteration or disclosure.
These measures may include access controls, secure systems, account authentication, appropriate use of encryption and security measures provided by the technology and payment platforms we use.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we continually aim to use safeguards appropriate to the nature of the personal data and the risks involved.
Third-party links
Our website may contain links to third-party websites, applications or services. These third parties operate independently from NUREVYA and may have their own privacy policies and practices.
We are not responsible for the privacy practices, content or security of third-party websites or services. We encourage you to review their privacy information before providing personal data to them.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.
Contact us
If you have any questions, concerns or requests regarding this Privacy Policy or the way NUREVYA handles your personal data, please contact us:
NUREVYA
Website: www.hellonurevyaonline.com
Email: nurevyaofficial@gmail.com
We will aim to review and respond to privacy-related requests in accordance with applicable data protection law.