Shipping Information
Delivery made simple
We want your NUREVYA order to reach you as smoothly as possible. Below you’ll find important information about order processing, delivery, tracking and what to expect after placing your order.
Order Processing
Processing and delivery times may vary depending on the product, destination, carrier and fulfilment location. We always aim to provide the most accurate delivery information available for your order.
UK Delivery & Tracking
Free tracked shipping is currently available to England, Scotland and Wales. Once your order has been dispatched, tracking details will be provided by email.
Delivery times may vary depending on the product, fulfilment location and carrier. Please use the tracking information provided for the most up-to-date status of your shipment.
Multiple Items
If your order contains more than one product, items may occasionally be shipped separately depending on the fulfilment location. In this case, you may receive more than one tracking number and your items may arrive at different times.
Delivery Delays
Occasionally, deliveries may take longer than expected due to carrier delays, customs processing, peak periods or other circumstances outside our control. If your order appears to be significantly delayed, please contact us and we’ll be happy to help you check its status.
Delivery Address
Please check your delivery address carefully before completing your order. If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.
Need Help?
If you have any questions about your delivery or tracking information, please contact us at nurevyaofficial@gmail.com and include your order number so we can assist you more efficiently.
Estimated Delivery
Most orders are expected to arrive within 7–12 business days after the order is placed. Delivery times may vary depending on the product, fulfilment location, carrier and destination. Tracking information will be provided by email once your order has been dispatched.
For information about cancellations, returns and refunds, please see our Returns & Refunds page.